The fastest way to reach us is the Feedback button inside the app (bottom-right corner). It is behind a quick grown-up check, and it reaches us directly.
Or email admin@qualicoreconsult.com. We aim to reply within two business days.
How do I set up a profile for each child?
Open the app, tap the avatar chip at the top of the home screen, then Grown-ups and
Add player. Each child gets their own pictures, progress and settings, kept separate on that device.
Do profiles sync between devices?
No. Everything is stored on the device, which is what keeps the app private and account-free.
Use Back up in the grown-up area to move a child to a new device.
My child's work disappeared.
Clearing the browser or app data removes it, since nothing is stored on our servers.
Restore from a backup file if you have one, and take a fresh backup after big milestones.
Can my child use a stylus?
Yes. The first time a stylus is used the app switches to stylus-only, so a hand resting on the
screen is ignored. You can toggle that from the drawing toolbar.
How do I change the grade or language?
Grade is picked on the home screen. Language is the 🌐 button, where you set the language you
speak and the one you are learning.
Is my child's information collected?
No. Names and progress never leave the device. See our
privacy policy for the full detail.
TraceQuest is published by QualiCore Consulting LLC, Beaumont, California.
Privacy policy: tracequest.pages.dev/privacy.html
Email: admin@qualicoreconsult.com